Suvendu Patra

Innovative Digital Technologist | Cloud & Content Management Leader

Email: suv.patra@icloud.com | Phone: (469) 588-2409 | https://www.linkedin.com/in/spatra

Professional Experience

Western Governors University (WGU) – Staff Software Engineer

📅 Jan 2022 – Dec 2024 | 📍 Remote

In my role as a Staff Software Engineer at Western Governors University, I focused on building cutting-edge solutions for edTech using Graph technologies. By analyzing Assessment, Item, and Results analytics, I was able to provide valuable insights into student performance. Collaborating with cross-functional teams, we successfully built a neo4j repository to assess Item and Assessment performance, contributing to the advancement of Information Management for EdTech users.

• Led assessment result transformation using Neo4J, reducing query time by 25%.

• Developed Open EdX integrations, improving student learning pathways.

• Migrated graph databases, boosting data accuracy for 10,000+ students.

• Re-architected assessment result management using Neo4J, enhancing data retrieval by 25%.

• Developed hybrid DAM solutions, streamlining course content delivery by 30% for online learners.

• Integrated Open EdX with DAM platforms, improving the scalability of course content delivery.

• Led metadata-driven content solutions, enhancing digital accessibility and content personalization.

• Migrated graph database systems, increasing analytics accuracy for student assessments.

• Tech Stack: AWS, Neo4J, Python, Java, Angular, Open EdX

ClubCorp – Sr. Director, Digital Experience

📅 Jun 2021 – Dec 2021 | 📍 Dallas, TX

In my role as Sr. Director Digital Experience Platforms at ClubCorp, I played a pivotal role in driving digital transformation and innovation across the organization. Collaborating with vendors, I led the implementation of various digital products and integrations, resulting in enhanced user engagement and revenue growth. My efforts in developing and deploying digital experience platforms have significantly improved customer interactions and overall user experience.

• Transformed customer journeys by migrating applications to Azure cloud.

• Optimized customer journeys by aligning digital architecture with Azure cloud technologies.

• Led vendor management and budgeting efforts to ensure cost-efficient digital experiences.

• Orchestrated cross-departmental collaboration, enhancing overall customer satisfaction.

• Pioneered data-driven insights to streamline applications and improve engagement.

• Managed multi-million-dollar budgets, optimizing vendor partnerships.

• Tech Stack: Azure, Java, Angular, Salesforce, Data Engineering

Capital One – Manager, Digital Experience

📅 Jun 2014 – Jun 2021 | 📍 Plano, TX

In my role as Manager of Software Engineering at Capital One in the Dallas/Fort Worth Area, I successfully led the Contact Center Innovation project, delivering a customer-facing angular application for the customer portal. Additionally, I managed the integration of Content Services and Martech Platform for over 70 teams, enabling them to leverage the martech platform for content management system, digital asset management, and chatbot. My achievements include driving efficiency and enhancing customer engagement through innovative software solutions.

• Developed AWS-based digital experience platforms, reducing costs by 15%.

• Led CMS & DAM integrations, enhancing user engagement.

• Contributing to the technology architecture assessment, developed reference and solutions architecture  identifying key technology components to support business capabilities for content management strategy.  • Automation of various functionality within the CMS product to minimize the development efforts. • Delivery of product development and solutions collaborating with cross functional teams  o Java, Perl, cgi, html, JavaScript, JQuery, AngularJS, NodeJS 

• Setup the github platform for Delivery & QE team to build script for release packages for production release cycle. 

• Leading OpenSource CMS solution for the enterprise, responsible for product selection to pick the right product  for the business and to meet the organization’s future goal in respect to achieve a run time repository to serve content to various channels. 

• Responsible for architect and developing next gen, content-centric, API-first Enterprise system for digital  transformations for CapitalOne’s web, print, messaging, ios/android app using Nuxeo, Spring in AWS environment • Architecting and designing next gen automation engine to generate static/dynamic websites as well as app from a  single schema input. Tools used: 

• Architecting ECMS solutions for Salesforce for enterprise using nuxeo as a backend CMS.

• Tech Stack: AWS, Nuxeo, AEM, Angular, SQL, Spring Framework, AngularJS, Yomen, Bootstrap, Roots, Middleman, MongoDB, PostgreSQL, GitHub, ShellScript

Toshiba – Business Programmer Analyst

📅 Oct 2016 – May 2014 | 📍 Dallas, TX

Lead architect & development initiatives and Designed & developed innovative, time-tested e-business products and IT  solutions to challenges/opportunities created due to growth and corporate strategic direction from being an office  automation products company to become a Managed Print Services solutions leader in the industry. Developed and  architect websites, web applications using state of the art HTML, CSS and JavaScript frameworks and architecture.  Managed 20+ websites using Autonomy suits of product for content authoring and workflow and deployment. My role  was to work with stake holders, business users, marketing to facilitate the users with simple templates to update web  contents and provide them automated features for content publishing as well as trained them as and when required. Also  my main objective is to keep all the websites in sync with updated information throughout the websites and managing  CMS products. I am responsible for managing all web content and support end-users whenever required and managing  the CMS system up-to-date with new releases and patches.  

• Architected content management solutions & Salesforce, boosting productivity by 20%.

• Salesforce development and multipoint integration. 

• SalesForce Visual Force Page development, Apex class development 

• SOAP, REST webservice development for migrating, synchronizing data to-from Oracle ERP system. • SalesForce data management for Activity History (Events, Tasks, Service History, Equipment History) • REST & SOAP web services developed for mobile applications, salesforce and other custom applications. • Java web applications development for weblogic portal, portlet development, UI Customization

• Tech Stack: Salesforce, Java, TeamSite HP Product Suit, Java/J2EE, Spring, Hibernate, Autonomy Suits, Salesforce, Jive Software, Informatica,  CAS Single Sign-on, Weblogic, Oracle, MySQL, Remedy, Cognos BI, Service Now, IIS, Tomcat, WebSphere Commerce (B2B, B2C)

Publix & Gateway Computers – ECM Consultant

📅 Jun 2005 – Sep 2006

• Implemented ECM solutions, improving enterprise-wide metadata strategies.

• Responsible for CMS Implementation and Development 

• Requirements gathering, architecture for teamsite.  

• Development of UI, templates, workflows.  

• OpenDeploy configuration, Data migration.  

• Configuration and administration for Teamsite Users.

• User training guide preparation and presention for teamsite users.  

• TeamSite administration, OpenDeploy configurations.  

Tech Stack: Interwoven's TeamSite 6.5, Perl, HTML, PHP, JavaScript 1.2, Visual Source Safe, LAMP Stack.

Zensar Technologies – Technical Lead (CMS & ECM)

📅 Feb 2001 – May 2005

Client  : Sprint (USA), SBC (USA)

• Led enterprise content management (ECM) implementation, improving document workflows.

• Initial Requirements gathering and prototype designing and architecture.  

• Designed and developed Data Capture Templates (DCTs) for various types of content. Coded Presentation  Templates (TPLs) for generating html and xml files for the website. 

• Designed and developed templates using TeamSite Templating Developed Content Approval Workflows to be  used in the company with special additions of delayed, group & concurrent approval tasks. 

• Configured the Webserver and Application Server interfacing Teamsite. Created Teamsite users and groups to  give access to various Branches and Workareas.

• Tech Stack: WebLogic Platform 7.0, Oracle 8i, JBuilder 5.0, Interwoven's TeamSite, J2EE(JDK1.3, JSDK 2.0, EJB1.2,  JSP), Jakarta Struts1.1. HTML, JavaScript 1.2, Star Team, Visual Source Safe, Rational Rose.Java, Oracle, Documentum, Interwoven's TeamSite, Perl, Java, JDK1.3, JSDK 2.0, JSP, HTML, JavaScript 1.2, Visual Source Safe,  Apache tomcat Server, Internet Explorer 5.0, DreamWeaver MX. Fireworks MX. CVS. 

Zensar Technologies – Internship

📅 May 1999 – Feb 2001

Tech Stack  : Visual Basic, Crystal Report, MS Access, MS SQL Server 

Material Management Information System is a solution to the Inventory, Sales Monitoring, Invoicing and Sales/Stores  Accounting system. This product can be used as a Decision Support System with retail systems, inventory control systems,  Sales/Order Management, Purchase Management, Customer Management, Supplier Management, User Management,  Accounting etc.  

• Designing of database and user interface. 

• Development, Implementation of the System. 

• Testing the Application using sample data.